1. Introduction

The BalancEd Partnership (“we”, “us”, “our”) is a company incorporated in Germany, registered under (tbc) with its registered office at [address]. We are committed to protecting your personal data and processing it in compliance with the General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) and national data protection laws.

2. Data controller

We act as the data controller for the processing of your personal data. For questions or requests relating to data protection please contact:
Sarah Robertson
[email protected]

3. Which data we collect and why

We may collect and process the following categories of personal data:

Contact information (name, email address, telephone) where you contact us or register for services.

Usage data (IP address, browser type, pages visited, time of access) when you use our website.

Communication data when you correspond with us.
We process your personal data for the following purposes and on the following legal bases:

To provide our website and services: processing necessary for the performance of a contract or pre-contractual measures (Art 6(1)(b) GDPR).

To respond to your enquiries and communicate with you: lawful processing based on our legitimate interests (Art 6(1)(f) GDPR).

To comply with legal obligations: processing necessary for compliance with a legal obligation (Art 6(1)(c) GDPR).

4. Use of cookies and similar technologies

We use cookies and similar technologies to enable website functionality, to analyse usage and to support marketing. Where cookies collect personal data we treat that as processing under the GDPR and ensure transparency and consent where required.

5. Data recipients and international transfers

We may share your data with service providers (e.g., IT hosting, analytics, mailing) acting as data processors on our instructions. Where we transfer data outside the European Economic Area (EEA) we ensure appropriate safeguards (standard contractual clauses, adequacy decisions) in line with Art 44-49 GDPR.

6. Data retention

We retain your personal data only for as long as necessary for the purposes for which it was collected, including any legal, accounting or reporting obligations. Where specific retention periods are required by law we apply them.

7. Your rights

Under the GDPR you have the following rights:

Right of access to your personal data (Art 15 GDPR).

Right to rectification of inaccurate or incomplete data (Art 16 GDPR).

Right to erasure (“right to be forgotten”) under certain circumstances (Art 17 GDPR).

Right to restrict processing (Art 18 GDPR).

Right to data portability (Art 20 GDPR).

Right to object to processing based on legitimate interests (Art 21 GDPR).

Right to withdraw consent at any time (if processing is based on consent) without affecting prior lawful processing.
You also have the right to lodge a complaint with a supervisory authority (in Germany: your local Landesdatenschutzbeauftragte) if you believe your rights have been infringed.

8. Security

We implement appropriate technical and organisational measures designed to ensure a level of security appropriate to the risk.

9. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be published on our website with its effective date.

10. Effective date

This Privacy Policy is effective from 8/11/2025.